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Updated on 07/07/2024

Account Settings #

Overview. #

Initially, when setting up the service, it is necessary to input details into each account settings tab. This process not only saves your property information but also the specifics of your electricity account and home energy storage system. The entered API keys enable MyEO to establish direct communication with your system, allowing it to monitor the status of your inverter and battery, as well as issue commands to manage them.

Still stuck? Try asking in the community or dropping support a message.

Admin Notice

New Menu Structure

In readiness for an update to the app, the following changes have been made to the menu structure.

A new top level “Schedule” menu has been added. It’s expected you will access this frequently. Under the top level “Schedule” menu you will find:

  • Schedule Summary Table (previously found under the Dashboard menu)
  • Charge and Discharge Schedule Settings (previously found as separate tabs under the settings)
  • Activity Summary (previously found under the Dashboard menu)
  • Activity Log (previously found under the Dashboard menu)

The “Settings” Menu has been renamed “MyEO Account Settings” and has been moved to the “Account” menu. It now only contains settings that you should need initially / infrequently.

Admin Notice

Octopus Economy 7 Tariff Compatibility

An issue with collecting tariff data for those on Economy 7 has been identified. At this time we can not reliably get the time periods for switching between day rates and night rates for individual accounts. As such the service is not currently compatible with Economy 7. We apologise for the inconvenience, and we are exploring ways we can resolve this. If you have subscribed and are on Economy 7 please get in touch via the contact form.