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Privacy Policy

My Energy Optimiser Privacy Policy Who we are Our Website address is  The type of personal information we collect and why we collect it We currently collect and process the following information: Membership Personal identifiers, contacts and characteristics (for example, name, and contact details for billing, and for the purposes of providing the service.  […]

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Membership Registration Stopping your battery discharge when on a cheap rate could save you £200 per year *. Why not give it a try! * Considering a cheap rate of 7.5p/kWh, and a daytime rate of 31.407p/kWh. Draining your home battery overnight (for say EV charging) will result in you needing to charge your battery

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Admin Notice

New Menu Structure

In readiness for an update to the app, the following changes have been made to the menu structure.

A new top level “Schedule” menu has been added. It’s expected you will access this frequently. Under the top level “Schedule” menu you will find:

  • Schedule Summary Table (previously found under the Dashboard menu)
  • Charge and Discharge Schedule Settings (previously found as separate tabs under the settings)
  • Activity Summary (previously found under the Dashboard menu)
  • Activity Log (previously found under the Dashboard menu)

The “Settings” Menu has been renamed “MyEO Account Settings” and has been moved to the “Account” menu. It now only contains settings that you should need initially / infrequently.

Admin Notice

Octopus Economy 7 Tariff Compatibility

An issue with collecting tariff data for those on Economy 7 has been identified. At this time we can not reliably get the time periods for switching between day rates and night rates for individual accounts. As such the service is not currently compatible with Economy 7. We apologise for the inconvenience, and we are exploring ways we can resolve this. If you have subscribed and are on Economy 7 please get in touch via the contact form.