In March 2025, GivEnergy began releasing a new setting on their inverters called Real Time Control. “This is designed to optimise the inverter performance under high-demand conditions.” – GivEnergy. From previous Facebook posts, I understand this is to prevent problems with the way the data is stored on the Inverter by default.
GivEnergy defines high-demand conditions as any situation where more than one command (write) is sent to the inverter every 7 minutes. A write is a command sent to the inverter via any method — this includes API services (like MyEO), local control (like Home Assistant), or even frequent use of the GivEnergy app.
Yes, if it is available for your inverter. GivEnergy has a Fair Use Policy (stated via Facebook), and sending more than one command every 7 minutes could breach this. Real Time Control helps prevent that from happening. If you choose not to enable it when available, you could risk invalidating your warranty.
No. Any platform that sends commands to your inverter must comply with GivEnergy’s write frequency policy. That includes MyEO, Home Assistant, and even the official GE app.
MyEO sends multiple commands based on your preferences. For example, if you’re using both charge and discharge control, MyEO may send 12 or more commands every 30 minutes — averaging one every 2.5 minutes. This is therefore considered high demand.
Real Time Control will be available through a firmware update. Once installed, you can enable it via your GivEnergy Portal by switching on the Real Time Control feature. I expect this will be located in the Inverter >> remote control page where all of the individual registers are listed.
GivEnergy has shared more details in the GivEnergy Owners Facebook group. Their post includes supported firmware versions and a reminder that not all inverters had this feature as of the time of writing. Given that they state this can impact your warranty, I would hope that GivEnergy will be contacting customers directly too, although I’m not aware of this happening at the time of writing. GivEnergy Facebook Post.
Enabling Real Time Control helps ensure your system stays compliant with GivEnergy’s policies. Keeping your inverter firmware updated is generally a good idea — for both security and warranty protection, although I appreciate that the update process isn’t always smooth. If you have any questions, feel free to use the contact form to get in touch, or perhaps use the Facebook groups to ask GivEnergy directly as I know little more than what I have shared here.
Following the outage earlier this week, I’ve decided to move the website/service to a new hosting provider. While the outage prompted the timing, it wasn’t the only reason.
The key benefit of the move is increased computing resources, which are essential given that the site processes hundreds of commands every 30 minutes.
The migration will start at 11 am Saturday, 16th November. Unfortunately, migration can take 24–48 hours, but it is often much quicker.
During this time:
If you’d like me to temporarily pause your settings at 11 am to allow manual control, please let me know. I will also be able to access the settings during the majority of the migration for last minute changes.
Richard
