Choose when to charge and discharge your battery, multiple times a day. Trigger charging based on the time of day, the cost of your electricity*, or the charge in your battery.
This depends on the level of integration with your energy supplier.
You have the most options if you have an Octopus Smart Tariff, and an Octopus Export Tariff, but you can use the service no matter what energy supplier you have.
All users can set up multiple charging and discharging schedules based on the time of day. Each schedule is known as a time block.
Those on Octopus Agile, can choose to schedule charging in the cheapest 30 minute Agile time slots for each time block scheduled. This allows the cheapest slots to be considered for the whole day, or restricted to say overnight.
Those on Octopus multi-rate smart tariffs such as Go, Intelligent Go, and Flux can choose to charge below a price, so that charging only occurs during the cheap rates within a time block.
Intelligent Go customers can only trigger charge in the scheduled (normal) overnight period. The ad-hoc periods offered by Octopus when you plug-in your EV are not supported. Integration is ongoing, but as Octopus are gradually getting tighter integration with EV’s and chargers the opportunities for this may be diminishing.
Schedule charging based on the state of charge (SoC) of your home battery. When it drops below your threshold, charge can be triggered.
You can also choose to include automatic control of your battery upper charge limit (%) when charging from the grid, based on the predicted generation from your solar panels or based on a manual limit.
Customer Notice – 08/04/2026
It has been widely reported on social media today that GivEnergy Ltd have filed a Notice of Intention to Appoint an Administrator. At this time there is no action needed, but I wanted to share what I know.
According to Companies House, GivEnergy Ltd is listed as a manufacturer of battery products. There are also several similar companies registered separately, including:
At the time of writing, there does not appear to be a formal public announcement from GivEnergy themselves.
However, the notice referenced on social media relates to a legal posting by LCF Law, published via an online legal notice board. In addition, social media posts suggest that installers have been informed, and a GivEnergy employee appears to have acknowledged the notice in a post on the GivEnergy forum.
Based on this information, it is reasonable to treat the notice as genuine.
The precise details are not yet known. In general terms, appointing administrators typically indicates that a company is insolvent, or close to being so, and that steps are being taken to protect creditors and assess options for the business.
At present, this is unclear.
Warranties and manufacturer support may be affected, but the exact impact is not yet known. It is also not currently clear which parts of the GivEnergy product ecosystem are controlled by GivEnergy Ltd specifically.
Posts on the GivEnergy forum suggest that the software platform and online portal are owned by GivEnergy Software Ltd, which may mean that those services remain unaffected. However, this has not been confirmed.
It is therefore too early to say with certainty which products or systems are affected, or what the long‑term implications may be.
Until it becomes clearer which parts of the GivEnergy ecosystem are impacted by the administration, it is not possible to confirm the effect on MyEO.
If the software platform is independently owned and remains solvent, it may be possible for MyEO to continue controlling supported equipment. As previously mentioned, this could still require customers to hold a GivEnergy API subscription in addition to MyEO.
I will continue to share updates as and when reliable information becomes available.
Richard
What has GivEnergy announced?
On 31 March 2026, GivEnergy emailed a survey to users asking how much they would be willing to pay for access to its cloud services.
On 1 April 2026, GivEnergy clarified that the specific services that may be placed behind a paywall have not yet been finalised. However, the announcement suggests that cloud services and use of the API are likely to be included.
How does this affect third‑party services like MyEO?
MyEO and other cloud services (such as Octopus and Axle) use the GivEnergy API to access data from your system.
GivEnergy currently offers:
MyEO uses the home user API, which is currently free for both you and me.
Will I need to pay for a GivEnergy subscription to keep using MyEO?
At this stage, it is not yet confirmed which services will require payment. Because of this, I can’t yet confirm whether a paid GivEnergy subscription will be required to continue using MyEO.
What happens next?
This information will be updated once GivEnergy provides clearer details on:
Following the outage earlier this week, I’ve decided to move the website/service to a new hosting provider. While the outage prompted the timing, it wasn’t the only reason.
The key benefit of the move is increased computing resources, which are essential given that the site processes hundreds of commands every 30 minutes.
The migration will start at 11 am Saturday, 16th November. Unfortunately, migration can take 24–48 hours, but it is often much quicker.
During this time:
If you’d like me to temporarily pause your settings at 11 am to allow manual control, please let me know. I will also be able to access the settings during the majority of the migration for last minute changes.
Richard
