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GivEnergy Ltd notice of intention to appoint an administrator.

Customer Notice – 08/04/2026

It has been widely reported on social media today that GivEnergy Ltd have filed a Notice of Intention to Appoint an Administrator. At this time there is no action needed, but I wanted to share what I know. 

Who are GivEnergy Ltd?

According to Companies House, GivEnergy Ltd is listed as a manufacturer of battery products. There are also several similar companies registered separately, including:

  • GivEnergy Software Ltd
  • GivEnergy Group Ltd
  • GivEnergy Commercial Ltd
  • GivEnergy Property Ltd

Has this been verified?

At the time of writing, there does not appear to be a formal public announcement from GivEnergy themselves.

However, the notice referenced on social media relates to a legal posting by LCF Law, published via an online legal notice board. In addition, social media posts suggest that installers have been informed, and a GivEnergy employee appears to have acknowledged the notice in a post on the GivEnergy forum.

Based on this information, it is reasonable to treat the notice as genuine.

What does administration mean?

The precise details are not yet known. In general terms, appointing administrators typically indicates that a company is insolvent, or close to being so, and that steps are being taken to protect creditors and assess options for the business.

How does this affect my equipment?

At present, this is unclear.

Warranties and manufacturer support may be affected, but the exact impact is not yet known. It is also not currently clear which parts of the GivEnergy product ecosystem are controlled by GivEnergy Ltd specifically.

Posts on the GivEnergy forum suggest that the software platform and online portal are owned by GivEnergy Software Ltd, which may mean that those services remain unaffected. However, this has not been confirmed.

It is therefore too early to say with certainty which products or systems are affected, or what the long‑term implications may be.

How will this affect MyEO?

Until it becomes clearer which parts of the GivEnergy ecosystem are impacted by the administration, it is not possible to confirm the effect on MyEO.

If the software platform is independently owned and remains solvent, it may be possible for MyEO to continue controlling supported equipment. As previously mentioned, this could still require customers to hold a GivEnergy API subscription in addition to MyEO.

Keeping you informed

I will continue to share updates as and when reliable information becomes available.

Richard

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Potential Changes to GivEnergy Cloud Service Access

What has GivEnergy announced?

On 31 March 2026, GivEnergy emailed a survey to users asking how much they would be willing to pay for access to its cloud services.

On 1 April 2026, GivEnergy clarified that the specific services that may be placed behind a paywall have not yet been finalised. However, the announcement suggests that cloud services and use of the API are likely to be included.

How does this affect third‑party services like MyEO?

MyEO and other cloud services (such as Octopus and Axle) use the GivEnergy API to access data from your system.

GivEnergy currently offers:

  • A commercial (paid) API
  • A home user API, which is currently free

MyEO uses the home user API, which is currently free for both you and me.

Will I need to pay for a GivEnergy subscription to keep using MyEO?

At this stage, it is not yet confirmed which services will require payment. Because of this, I can’t yet confirm whether a paid GivEnergy subscription will be required to continue using MyEO.

What happens next?

This information will be updated once GivEnergy provides clearer details on:

  • Which cloud services will be paid
  • Whether access to the home user API will be affected
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Planned Maintenance

From 11am Saturday 16th Nov

Following the outage earlier this week, I’ve decided to move the website/service to a new hosting provider. While the outage prompted the timing, it wasn’t the only reason.

The key benefit of the move is increased computing resources, which are essential given that the site processes hundreds of commands every 30 minutes. 

Migration Timing and Impact

The migration will start at 11 am Saturday, 16th November. Unfortunately, migration can take 24–48 hours, but it is often much quicker.

During this time:

  • Maintenance Mode: The site will be in maintenance mode (inaccessible) to freeze the database and pause account changes.
  • Automation: Scheduled automation should continue, but there may be a brief gap when the internet transitions to the new server.
  • Temporary Issues: Some features, such as charts and parts of the dashboard, may not work immediately after migration. These will be fixed as quickly as possible.

If you’d like me to temporarily pause your settings at 11 am to allow manual control, please let me know. I will also be able to access the settings during the majority of the migration for last minute changes. 

Richard